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Gingr Online Reservation Features
How to Care for Your Pet’s Nails
The Good and Bad of Retractable Leashes?
Know Which Foods are Toxic for Your Pets

Second Home Pet Resort now offers the ability to book your pet’s grooming or boarding directly online!

Just visit our website at

If one of our staff members created the profile for you, simply choose the option to sign in with your email address or phone number. You will be prompted to create your own unique password for future logins.

If you do not yet have a customer profile with Gingr (if you have yet to use our services), create one from this page by choosing the “not a current customer link.”

The customer portal is very user friendly and easy to navigate. If you have any questions, please call us at 602-997-6600.

Please note: If you request a grooming appointment or boarding reservation, it is NOT confirmed until you receive an email from us.


What can you do on the customer portal?

  • View and edit your contact info
  • Upload files such as immunization records and photos of your pets.
  • Add or remove credit cards on file.
  • View and edit pet info, as well as add new pets.
  • View past and future reservations, as well as cancel reservations, or confirm reservations after you’ve asked for confirmation.
  • Make reservation requests.
  • View a receipt by clicking on the “View” button next to any completed reservation, as well as any report card that was created for that reservation.
  • Purchase store credit.
  • Apply pre-payment to upcoming reservation estimates.
  • Pay off balances from open invoices.
  • Purchase Doggie Day Care Punch Cards.

How to Care for Your Pet’s Nails
Trimming your pet’s nails can be challenging. Some dogs and cats have no issues but some don’t like it at all. However, nail care is very important for them.

For dogs: Some do not need their nails trimmed. According to the article, “How to Clip Dog Nails” at, “Many will naturally wear the nails down, or the dried ends of the nails will simply flake away without you even knowing.” For certain breeds such as the Dachshund, the nails should be kept short. You’ll need to trim your dog’s nails “anywhere from once per week to once per month” depending on the size and breed of the dog, the article said.

Many people who are afraid to cut their dog’s nails are afraid of cutting the nail too close to the quick: “The pink area of the nail is the live part and has blood vessels throughout,” the article said. However, sometimes it’s difficult to see the quick especially with black hair and nails so check at the end of the nails. “The dead area usually is whitish and as you cut deeper into the end of the nail you will begin to see a dark area.,” the article said. “This dark area is where the live part starts.”

For cats: The pink part of the nail is the quick so don’t cut it. “Snip only the white part of the claw,” according to the article, “Cat Grooming Tips,” at the “It’s better to be cautious and cut less of the nail rather than risk cutting this area.”

Keep styptic powder on hand, just in case you do cut too close to the quick on your dog or the claw on your cat. If you have any issues, speak with your vet or your groomer.

The Good and Bad of Retractable Leashes?
While out walking your dog, you may see other people using a retractable leash with their canine. Or you may use one yourself. There’s been a lot of controversy about these leashes concerning possible dangers. It’s best to learn about them before making your own decision.

There are some pros and cons, according to the article, “Why Retractable Leashes Are Dangerous” at


• Retractable leashes allow dogs to move up to 20 and even 30 feet from their human. If a dog is trained well, this can be very positive.
• If done correctly, “these inventions give their dogs wonderful freedom without danger.”


• For just about all the cons of the retractable leash, it is usually human error that causes the problems.
• It’s extremely difficult to control a dog who is 30 feet away.
• “There is a warning right on the handle to take caution with your fingers,” the Petful article said. “Fingers have been amputated when entangled in these leashes. Humans have suffered serious rope burns and deep gashes as well.”
• Trauma can involve the leashes wrapping around dogs’ legs. “If you try to retract the leash, the leash naturally becomes tighter around the victim,” the Petful article said.

The retractable leash is not a good idea for certain pets or owners. According to the article, “Retractable Leashes: Are They Dangerous?” at, “Veterinarians say they see a lot of injuries related to retractable leashes.”

Injuries can include neck and dog fight injuries (for dogs who are too far away from their owner). Additionally, humans can become injured after being wrapped up in a retractable leash.

Many issues arise out of humans not truly knowing how to use the retractable leash. For any issues you may have, consider speaking with your vet and a trainer.

Know Which Foods are Toxic for Your Pets

There are so many food items that can harm your pet. While we often think about how to keep pets away from foods that can be toxic to them during holidays, there are many toxic foods in our home every day. So, it’s important to be aware.

Did you know that something called xylitol is dangerous to your dog? Xylitol is a sweetener that’s been used in everything from gum, toothpaste, and baked goods to candy and diet foods. “It can cause your dog’s blood sugar to drop and can also cause liver failure,” according to the article, “Slideshow: Foods Your Dog Should Never Eat,” at “Early symptoms include vomiting, lethargy, and coordination problems.”

A list of other toxic foods your pets should avoid include:
• Avocado
• Alcohol
• Garlic and onions
• Caffeine drinks such as coffee and tea
• Raisins and grapes
• Milk and dairy products
• Macadamia nuts
• Chocolate
• Persimmons, peaches, and plums
• Raw meat, fish and eggs

From household items that are poisonous to pets and the food you feed yourself that pets should not eat to household products that are poisonous, there are so many very poisonous items that can pose great danger to pets, according to the

“Macadamia nuts can cause weakness, depression, vomiting, tremors and hyperthermia in dogs,” according to the article, “People Foods to Avoid Feeding Your Pets” at And signs typically appear within 12 hours. Then there’s raw or undercooked meat, eggs, and bones. “Raw meat and raw eggs can contain bacteria such as Salmonella and E. coli that can be harmful to pets and humans,” the article said.

If you fear your pet has gotten into anything toxic, call your veterinarian immediately. You can also call the ASPCA Animal Poison Control Center at (888) 426-4435. (They may charge a consultation fee.)

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