Pet guests are welcome to check in at any time during our lobby hours; please note that our lobby is closed on all major holidays.
Pet guests may be checked out at any time during our lobby hours; please note that our lobby is closed on all major holidays. We do have pet care staff working behind the scenes after our lobby is closed. However, these staff members are responsible for animal care only and are not authorized to open our doors or check out pet guests after the lobby is closed.
Early Check-in or Late Check-out
If you need to pick up your pet earlier than our scheduled lobby opening time or after our scheduled lobby closing time, you may make special arrangements subject to staff availability. Early check-ins or late check-outs will be billed at a rate of $20.00 per hour, with a $20.00 minimum. We will do our best to accommodate your travel schedule, however we do require as much advance notice as possible.