Why We're Different
At Second Home Pet Resort, we designed our boarding facility and resort amenities with our own pets in mind. This pet resort, nearly 10 years in the making, is the culmination of years of careful study and thought. We visited over 70 pet boarding facilities across the United States, combining the very best features and designs into one extraordinary destination resort for your pet.
Our Service Standards
We personally could not leave our pets in a boarding facility that was not occupied by a pet care staff member 24 hours a day. Having a pet caregiver on site, all day and all night, contributes to added peace of mind and is a "must" at Second Home Pet Resort.
A night attendant is on duty after our guest service attendants go home for the evening, and before our morning pet care staff arrives, to secure our building and grounds for the safety of our dog and cat guests. Our night attendant will quietly make rounds several times during the night attending to any special pet guest needs, administering bedtime medications, and taking care of any late-night pet suite housekeeping needs.
Don't you love a cool, clean, crisp drink of water? So do dogs and cats. That's why all water served to our pet guests is filtered and purified.
We always recommend that you provide your pet's own food during a resort stay, as a familiar diet will be best for your pet's digestive system. Please bring in your pet's regular dry food, pre-portioned in plastic bag, or your pet's canned food, and there is no additional charge. However, if you prefer that we feed our house diet instead, we proudly serve a premium Nutro sensitive-stomach diet for both dogs and cats. We will gladly feed other specialty diets, subject to certain guidelines, for an additional fee.
Dogs that are being boarded simply must, in our opinion, be given regular trips outside to smell the fresh air and "do their business." Of course, our housekeeping staff is ready to clean and refresh all pet guest rooms if a guest can't wait in between trips.
However, dogs who are never taken outside while boarding and are expected to use indoor "elimination rooms" (such as those at other indoor-only boarding facilities in town) can become very confused and uncomfortable. And, if dogs are allowed or encouraged to eliminate inside while being boarded, they tend to lose their house-training skills. This is not a good thing after they go back home! In the interest of your dog's comfort and wellbeing, and your own carpet, we make sure your dog is taken outside FOUR times each day.