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Services for Dogs
Please be sure to review our Policies page to learn more about specific policies that will apply to your dog's stay with us.
Suite Options Follow the links
below to learn more about each of our dog suite options: Special Services Follow the links below to learn more about each of our special services for dogs: Dog Suites
Elite Patio Suite Our most spacious suite available; the interior
of an Elite Suite is 7’ wide by 7’ long, giving your dog(s) lots of space to lounge in comfort. And, the adjoining
7’ x 7’ outdoor patio doubles the size of the suite and features a view of the mountains and our spacious play
yards. Ideally suited to giant breeds, multi-dog households, or those who just prefer a life of luxury, our Elite Suites
feature home-like décor, a comfortable bed for each pet with a fleece cover, and in most suites, a flat-panel television
playing your pet's favorite Animal Planet shows. For our Elite Suite guests, we also include an extra outdoor walk each day.
| Elite Patio Suites | Regular Rate1 | Value Rate2 | | 1st Dog | $55 per night | $50 per night | | 2nd Dog, same suite | $12 | | 3rd Dog, same
suite3 | $12 | | 4th Dog, same suite3 | $12 |
Elite SuiteIdentical to the Elite Patio Suite above with all the same amenities, but without the adjoining outdoor patio.
| Elite Suites | Regular Rate1 | Value Rate2 | | 1st Dog | $50 per night | $45 per night | | 2nd Dog, same
suite | $10 | | 3rd Dog, same suite3 | $10 | | 4th Dog, same
suite3 | $10
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Our Pavilion Suites are large, 4 ½’ x 7’ indoor suites suitable for
dogs up to 100 pounds, or for multi-dog households. An adjoining 4 ½’ x 7’ outdoor patio doubles the size
of the suite and features a view of the mountains and our spacious play yards. Pavilion Suites feature home-like décor
and a comfortable bed for each pet with a fleece cover.
| Pavilion Patio Suites | Regular Rate | Value Rate2 | | 1st Dog | $44 per night | $39 per night | | 2nd Dog, same suite | $10 | | 3rd Dog, same suite3 | $10 | | 4th Dog, same
suite3 | $10 |
Identical to the Pavilion Suite above with all the same amenities, but without the adjoining outdoor patio.
| Pavilion Suites | Regular Rate | Value Rate2 | | 1st Dog | $39 per night | $34 per night | | 2nd Dog, same suite | $8 | | 3rd Dog, same
suite3 | $8 | | 4th Dog, same suite3 | $8 |
Designed for older pets, sensitive pets, or pets with special needs (maximum of 2 dogs per suite, based
on size), our TLC pavilion houses only 5 suites, each 4 ½’ x 8 ½’ in size, away from the larger
suite pavilions. The TLC room is directly off of the main staff corridor with a full-width viewing window, so our staff members
can unobtrusively check in on your pet frequently throughout the day. All TLC Suites include a comfortable bed for each pet
with a fleece cover.
| TLC Suites | Regular Rate | Value Rate2 | | 1st Dog | $39 per night | $34 per night | | 2nd Dog, same suite3 | $8 |
A private pavilion with only 10 suites, each 3 ½’ x 6 ½’ in size, our Petite
Suites are designed for toy or small breeds (max 30 pounds total weight, no more than 3 dogs per suite; for example, three
10-pound dogs, two 15-pound dogs or one 30-pound dog) who prefer a quieter environment with dogs of their own size
and demeanor, away from the larger suite pavilions. All Petite Suites include a comfortable bed for each pet with a fleece
cover.
Petite Suites
| Regular Rate
| Value Rate2 | 1st Dog
| $29 per night
| $26 per night | | 2nd Dog, same
suite | $8 | | 3rd Dog, same
suite3 | $8 |
Special Services for Dogs
Doggie day care (interactive) $16 per full day for boarding dogs ($10 for a half day/up to 5 hours) $25 per full day for non-boarding dogs ($16 for a half day/up to 5 hours) 50% off each
additional dog from the SAME family, playing on the SAME day - Buy a "10 full-days"
punch card for $220 (1st dog) and save 12%! (a $110 punch card is available for purchase for dogs from the same family
who come to play on the same day) - punch cards are good for 90 days and may only be applied to full days (cannot be used
for half-days).
Dogs who play nice with other dogs, are
spayed or neutered, are current on their vaccinations and enjoy the company of other dogs will have a great time in our Doggie
Day Care! Our Resort Activities Coordinators supervise all play groups and engage our day care guests in
a variety of activities. Our 1,000 square foot Activity Center, along with more than 1 acre of play yards
and dog-friendly playground equipment, will give your dog plenty of activities to choose from.
All guests who will join our doggie day care groups must first
participate in a 20-minute pre-assessment interview; the application fee is $15.00 and will be applied to your pet’s
first day of day care if he or she is approved to join in. Because the safety of each dog participating
in our day care program is always our first concern, we will ask you a variety of questions about your pet’s activity
level, exposure to other dogs, and interactive style with both unfamiliar people and other dogs.
Day Care Check-In Times
Full Day:
Dogs coming for full-day day care may check in anytime. 1/2 Days, AM:
Check in between 7:00-8:00 am / check out between 12:00-1:00 pm 1/2 Days, PM: Check
in after 1:00 pm, and pick up before business close.
Doggie day care is a great way to enrich your pet’s resort
experience during his stay. And, day care is perfect for the non-boarding pet who doesn’t have other
dogs to play with at home, has a tendency to be destructive with household items when his family is away, or whose energy
level requires a high degree of activity. And, your dog can also join us while your house is being remodeled,
while you have house guests who aren’t comfortable with dogs, or when you just want your own “down time”
to yourself. You’ll be able to concentrate on your other activities and commitments, and your dog
will come home safisfied, happy and “pleasantly pooped”!
Day boarding (non-interactive) $20 per day for non-boarding dogs
If our interactive doggie day care is not
for your pooch but you’d like him to be cared for away from your home during the daytime only, we offer day boarding
in our Petite or Pavilion Suites on a space-available basis. Your pet will be able to lounge comfortably
in her suite and will be taken outside twice during the day. Day boarding is perfect for those situations
when it’s not suitable for your dog to be at home during the day, such as when hosting daytime guests, having your home
remodeled, or on landscaping or pool-cleaning days (so that your dog can never be let out of the yard accidentally), or when
you just need a little R&R for yourself.Individual
Play Session $7.00 (1 or 2 dogs) Your dogs will enjoy 20 minutes of one-on-one attention from one of our loving staff members playing ball, Frisbee,
trying out our agility equipment, or just exploring our large play yards.
Cuddle Time
$7.00 (1 or 2 dogs) Some dogs just like to snuggle! A staff member will spend 20 minutes of quiet time cuddling, petting, brushing, giving
belly rubs, or even reading to, your dog. Just let us know what soothes and relaxes your dog, and we’ll be glad to share
this special time together.
Water Park Play Session $12.00 (1 or 2 dogs) For dogs who love the water, we’ll share 20 minutes of supervised splash and play activities with your dog
in our Splash & Play Water Park. Dogs are never, ever left unattended in the water park – their safety and enjoyment
is our first priority.
Internet PetCam $5.00 per calendar day
Available on a limited basis in certain Elite Suites,
Petite Suites and TLC Suites, our Internet PetCams allow you to log on from any computer, anywhere an Internet connection
is available, and view your dog during his resort stay. Internet PetCam views are available between approximately
7:00 am and 8:00 pm daily, Phoenix time. In the evening and early morning hours, we respect your dog’s need for sleep
and keep the lights out, or dimmed, which is not conducive to Internet camera viewing. We are proud of the level of care
and attention we provide to our canine guests. Although many enhanced services are already included in your dog's suite
price, additional fees of $5.00 to $15.00 per dog, per day will apply for dogs who have the following special care needs (either
as determined and agreed to in advance, or as discovered by our staff after your dog checks in): - Insulin Injections ($2.50 each)
- Significant incontinence requiring extra outdoor
trips or hygiene care - pet not sharing suite with others ($10.00 per day)
- Significant incontinence requiring extra
outdoor trips or hygiene care - pet sharing suite with other dogs ($15.00 per day)
- Paralysis or severely limited mobility
($5.00 per day)
- Aggression requiring modified handling to keep dog and staff safe and comfortable ($5.00 to $15.00
per day)
- Special handling during feeding - separating pets sharing suite during feedings, direct monitoring, syringe
feeding ($2.50 per meal)
- Special meal preparation, beyond basic dry or canned with simple add-ins ($2.50 per meal)
1 A small number of Elite suites do not
have televisions and PetCam options.2
Value Rate: Discounted pricing available Monday, Tuesday, Wednesday and Thursday nights, except during holiday
periods and spring breaks.3
In most cases, a 3rd and 4th dog in the same suite will be limited to larger suites and to medium or small dogs, to assure
that each dog has the appropriate amount of space and comfort during his stay. The number of dogs allowed per suite
is subject to the discretion of management and is based on the size of the suite, the size of the dogs and the dogs’
temperament.
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