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(602) 997-6600

747 E. Thunderbird Road
Phoenix, AZ 85022
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Care for Pets with Special Needs

We are proud of the level of care and attention we provide to our canine and feline guests. And, our resort was designed for and includes special features and amenities which are ideal for special needs pets, including the following:

  • 24-hour care
  • TLC suites for geriatric, fragile or sensitive dogs
  • Free oral and topical medication administration

Although many enhanced services are already included in your pet's suite price, additional fees of $5.00 to $15.00 per pet, per day will apply for dogs and cats who have the following special care needs (either as determined and agreed to in advance, or as discovered by our staff after your pet checks in):

  • Insulin Injections ($2.50 each)
  • Significant incontinence requiring extra outdoor trips or hygiene care - pet not sharing suite with others ($10.00 per day)
  • Significant incontinence requiring extra outdoor trips or hygiene care - pet sharing suite with other pets ($15.00 per day)
  • Paralysis or severely limited mobility ($5.00 per day)
  • Aggression requiring modified handling to keep dog and staff safe and comfortable ($5.00 to $15.00 per day, depending on severity)
  • Special handling during feeding - separating pets sharing suite during feedings, direct monitoring, syringe feeding ($2.50 per meal)
  • Special meal preparation, beyond basic dry or canned with simple add-ins ($2.50 per meal)

Resort Hours of Operation: Monday - Friday 7a-6p & Saturday: 9a-2p & Sunday: 11a-2p

Doggie Daycare Hours of Operation: Monday - Friday 7a-6p & Saturday: 9a-2p

Salon Hours of Operation: Monday - Friday 7a-6p & Saturday: 9a-2p