Second Home Pet Resort - Employment Opportunities

Employment Opportunities

We love people who love pets! Are you looking for more than just a job, but an exciting, rewarding place to work? Join us and create an amazing resort experience for our canine and feline guests. Even during times when we have no current openings, we are always interested in receiving applications from qualified individuals who are passionate about working with animals!

How to Apply

Step 1: Carefully review the job opportunities below to determine which position is best for you based on your interests, skills and experience.

Step 2: Follow the links on this page to download an application for employment. Print out the application, fill it out completely, and sign it.

Step 3: Prepare a brief letter and tell us more about why you would like to work at Second Home Pet Resort, which position(s) you're interested in, and why you feel you would make a good team member.

Step 4: Submit your letter and application to us - you can do so through one of the following means:

1. Mail, or drop your application materials at the resort, at 747 E. Thunderbird Road, Phoenix, AZ, 85022, or

2. Fax your application materials to 602-993-5566, or

3. Scan and e-mail both your letter and your completed application to jobs@secondhomepetresort.com.

Have a resume?
You're welcome to submit a resume along with your application, however all areas of your application must still be filled out completely as well.

Minimum Age
All applicants must be at least 18 years of age to work at Second Home Pet Resort.

Drug Testing
Because we care deeply about the safety and well-being of our guests as well as our employees, we have adopted a "for-cause" drug testing policy - please do not bother to apply if you use illegal drugs.

Job Opportunities at Second Home Pet Resort

We always want to hear from people who love animals! Positions may become available at any time, therefore, we are always accepting applications for the following positions, even if no current openings exist:

Guest Service Attendant (currently hiring for part-time positions)

($8.50 + per hour - pay based on relevant experience)
Your primary focus is keeping our canine and feline guests safe, happy and comfortable. Responsibilities include all aspects of animal care and light facility upkeep, including:

Housekeeping (cleaning and sanitizing animal areas, doing laundry)
Room service (preparing and feeding meals)
Salon services (bathing, brushing and nail trims)
Guest enrichment (exercise walks, play and cuddle sessions, resort activities)
Assisting with the supervision of dogs in doggie day care, as needed
Special care and observation (administering medications, noting any irregularities in an animal’s personality or condition)
Light maintenance (changing light bulbs and air filters, sweeping walkways, cleaning restrooms, etc.)
Other miscellaneous duties as assigned by management

The ideal candidate will have a neat appearance; possess good communication skills; be able to read instructions and enter information into animal records; have an enthusiasm for and comfort around animals; be a team player, willing to contribute where needed; and have a stable work history. Animal handling or veterinary technician experience required. Job involves standing and walking 90% of the time, and regular bending; ability to lift 60 pounds safely, to waist height, is required. AM and PM, full-time and part-time positions available.

Client Service Specialist (currently hiring for full or part-time positions)

($8.50 + per hour - pay based on relevant experience)
Our Client Services Specialists are the “face” of our organization to our clients – responsibilities include:

Taking reservations for and providing information about hotel stays and other services
Maintaining accurate client records and performing administrative tasks
Communicating in person, by phone and via e-mail with our clients about their pet resort needs
Occasionallyassisting with animal care and supervision, as needed
Other miscellaneous duties as assigned by management

The ideal candidate will have a polished and professional experience; be “affirmatively friendly” and warm; possess excellent communication skills; have excellent spelling and data entry skills; have computer and customer service experience; an enthusiasm for and comfort around animals; be a team player, willing to contribute where needed; and have a stable work history. Animal handling or veterinary technician experience preferred. Job involves standing and walking 90% of the time and regular bending; ability to lift 60 pounds safely, to waist height, is required. High school diploma required. Daytime and early evening, full-time and part-time positions available.

Grooming Assistant (no current openings)

($8.50 per hour)

Our grooming assistant will help our groomer with cat and dog baths and related duties, as well as providing caring, gentle and excellent service to our animal guests. Responsibilities include:

Lifting animals in and out of grooming tubs
Properly and humanely securing animals for their safety during bathing and grooming
Properly applying grooming products, including but not limited to shampoos and conditioners, and reading the application instructions on labels and product information sheets
Bathing, brushing, and holding animals, including those who don’t like to get wet or be brushed!
Assisting groomer with nail trims, teeth-brushing and similar animal care duties
Cleaning, scrubbing and sanitizing grooming tubs, dryers, and other grooming equipment
Vacuuming and mopping floors, doing laundry, and performing other housekeeping-related duties in the grooming area
Being alert and observant regarding an animal’s physical or medical condition, as well as an animal’s body language
Occasionally interacting with clients, obtaining information on their grooming preferences and providing them with information about their pets
Other duties not specified above, as required by management

The individual we are seeking must possess excellent self-motivation skills; be calm and poised during stressful moments, be capable of working at a rapid, yet methodical pace, demonstrate a high degree of urgency; be safety-conscious; and be willing to work on weekends and major holidays, our peak periods for business. Typical work hours will vary based on business, but shifts will likely begin no earlier than 5:00 am and will end no later than 6:00 pm, Monday through Sunday.

The ideal candidate will have a neat appearance; possess good communication skills; be able to read and follow instructions and enter information into animal records, including into a computer system; have an enthusiasm for and comfort around animals of all species and breeds, and a stable work history. At least 6 months of animal bathing work experience is required. Job involves standing 80% of the time, regular bending, and extensive arm and shoulder movements above waist height; ability to lift 60 pounds safely, to waist height, is required. AM and PM, full-time and part-time positions available.

Night Attendant (no current openings)
($10.50 per hour)
We pride ourselves in assuring a safe and secure environment for our guests around the clock. Our night attendant maintains the facility while assuring that our guests have a peaceful night’s sleep. Responsibilities include:

Securing and monitoring the facility and grounds
Quietly monitoring guests as they sleep
Responding to guests that need extra attention during the evening hours
Cleaning and sanitizing “people” areas (lobby, hallways, staff areas, public and employee restrooms)
Cleaning and sanitizing animal areas and equipment (play equipment, activity center, guest suites)
Administering nighttime medications
Late evening walks for canine guests
Stocking supplies
Transporting guests to veterinary hospital in case of emergency
Other miscellaneous duties as assigned by management

The ideal candidate will possess good communication skills; be able to read instructions and enter information into animal records; have an enthusiasm for and comfort around animals; be highly self-motivated; be a team player, willing to contribute where needed; and have a stable work history. Animal handling or veterinary technician experience preferred. Job involves standing and walking 80% of the time, and regular bending; ability to lift 60 pounds safely, to waist height, is required. Shift is 10:00 pm to 6:30 am; a significant amount of personal time for relaxing, studying, and reading is allowed during this shift after scheduled duties are complete. Must have a dependable vehicle on site in order to transport animals during an emergency.

Resort Activities Coordinator (no current openings)
($8.50 + per hour - pay based on relevant experience)
It’s all about fun! We’re not just a pet hotel, we’re a pet resort with lots of activities for our resort guests. Responsibilities include:

Doggie Day Care supervision (supervising play activities, monitoring play sessions, grouping guests according to personality and play style)
Providing guest enrichment activities including play and cuddle sessions, pet massage, brushing, and nail trims
Light housekeeping (including guest laundry and maintaining cleanliness of play equipment and play areas)
Animal health observation (noting irregularities in an animal’s personality or condition that may point to a health concern)
Other miscellaneous duties as assigned by management

The ideal candidate will have a neat experience; be “affirmatively friendly” and warm; possess excellent communication skills; have computer and customer service experience; have an enthusiasm for and comfort around animals; be a team player, willing to contribute where needed; and have a stable work history. Animal handling or veterinary technician experience is required. Job involves standing and walking 90% of the time, and regular bending; ability to lift 60 pounds safely, to waist height, is required. Daytime and early evening, full-time and part-time positions available.